Shipping policy

Shipping Policy

Last Updated: June 16, 2026

Thank you for shopping with shirtmix.shop, operated by DYEQUBE TEXTILES PRIVATE LIMITED. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During peak seasons, sales events, or promotional periods, processing times may be longer.

2. Shipping Coverage

We currently ship across India.

At this time, international shipping may not be available unless specifically mentioned on our website.

3. Estimated Delivery Time

After dispatch, estimated delivery times are:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–15 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • We may offer free shipping on selected products, orders, or promotional campaigns.
  • Shipping fees are non-refundable unless required by law or due to our error.

5. Order Tracking

Once your order is shipped, tracking information will be sent to your registered email address or phone number, where available.

Customers can use the tracking details provided by the courier partner to monitor shipment status.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

shirtmix.shop is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses provided by customers.

8. Damaged or Missing Packages

If you receive a damaged package or believe an item is missing:

  • Contact us within 48 hours of delivery.
  • Provide your order number and photographs of the package and products received.
  • Our support team will investigate and assist accordingly.

9. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier service disruptions
  • Natural disasters
  • Severe weather conditions
  • Government restrictions
  • High order volumes

We appreciate your patience in such situations.

10. Cash on Delivery (COD)

Cash on Delivery (COD) may be available for eligible locations and orders.

We reserve the right to enable, disable, or limit COD services at our discretion.

11. Order Cancellation Before Shipment

Customers may request order cancellation before dispatch by contacting our support team.

Once an order has been shipped, cancellation may not be possible and will be subject to our Return & Refund Policy.

12. Contact Information

For shipping-related inquiries, please contact:

DYEQUBE TEXTILES PRIVATE LIMITED
Brand: shirtmix.shop
Managed By: Pappu

Email: shirtmix@outlook.com
Phone: +91 7404564281

Registered Address:
C/O SUMAN, ANCHRA KHURD (33)
PO: BAGRU KALAN
District: JIND
Haryana - 126112
India

GSTIN: 06AALCD9087A1ZJ

By placing an order on shirtmix.shop, you agree to this Shipping Policy.